Privacy Policy

Effective Date: 6 March 2026

1. Introduction

Algo Matrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Business information (company name, role, industry)
  • Account credentials (username, password)
  • Payment information (processed securely through Paytm)
  • Communication preferences

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (general geographic location)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Develop new features and services
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with any merger, sale, or acquisition
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly agree to share information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your information
  • Portability: Request transfer of your information
  • Withdrawal: Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: sales@algomatrixai.com
  • Phone: +91 8750496396, +91 6353399459
  • Website: algomatrixai.com
  • GSTN: 24EPMPR5392B1ZM
  • Udyam Registration: UDYAM-GJ-22-0590330